Phone and Collect

Update - 26/05/20

As from Monday 1st June, our Phone and Collect service will be available at all four of our stores from Monday - Saturday 10 am - 5:30 pm and Sunday 11am - 4pm.

Update - 14/05/20

We are now able to offer a contactless Phone and Collect service from all four of our stores from Monday - Friday with the opening hours of 10 am - 5:30 pm.

  1. Phone BEFORE you arrive to place your order
  2. You will be given a collection time and date.
  3. Arrive at your designated appointment, pay and collect your order, following all social distancing rules.
  4. Cash and card payments accepted.

For Manchester call - 0161 273 5995


For Burnley Call - 01282 479 611

For Huddersfield Call - 01484 970 626

For Flint Call - 01352 730 358

 

The important bit!

  • Please don’t use this number for general enquiries or web order questions. Please use the contact us page on our website or email customerservice@hydroponics.co.uk. This is an order line only and these types of queries will not be answered.
  • Please don’t just turn up. We need time to prepare & process your order; we are still working with skeleton staff levels. You will be assigned your own time slot to collect your order, we only have a limited number of collection slots per day, so please be patient, you may not be able to collect on the same day.
  • Please don’t come to the store if you feel unwell. Please keep our staff safe and follow our social distancing rules

Orders placed on our website are still being processed and delivered, still use this option where possible or for smaller orders. Please allow 7-10 days for delivery.