We charge a basic flat rate of £5.95 for all parcels except for those exceptions listed here.

Very heavy items will be charged an extra £5.00, or £10.00 to Eire, Scottish Highlands and Islands, Northern Ireland, Isles of Man, Scilly and Wight. Some very heavy items may be charged at a higher level, we will ring you to advise but if in doubt please ring us before placing your order.

We aim to send your order right away. We will normally send your order to you by a Next Day delivery service by courier or Post Office but please allow 2 working days. If your order is going to take longer for any reason or goods are not in stock we will contact you.

If paying by cash, postal orders or bank deposit you can arrange to collect your order from the courier depot for an extra £5.00. We cannot accept credit cards or cheques for this service. All you need to collect the order is a reference number from us.

If your order is urgent please tell us and we will advise you when we can get it to you and do our best to get it to you quickly. If you want to order but don't want the items sent immediately (if you are going on holiday but want the goods when you return, for example) please phone us on 0845 872 0572 or make your instructions clear on your order.

If you would prefer to have your delivery made in the morning please specify when you make your order. There is a delivery surcharge of £5.00 for this service. However, we cannot be held responsible if the courier does not deliver in the specified time slot.

A surcharge is necessary due to extra delivery costs, this will be a maximum of £20.00 over the normal cost of delivery. For Eire a £25.00 surcharge applies.

Only available in England, Wales, Southern and Central Scotland. Delivery is before 12 noon. This option incurs an extra charge of £25.00.