Money Back Guarantee
Your satisfaction is important to us and we always aim to provide the best service and products possible. If you are not completely satisfied with any item you have bought from us, return it to us unused and in the original packaging and condition in which you received it with the receipt within 30 days of purchase and ask for a full refund.
All our electrical and digital items have a manufacturers guarantee, faulty items may have to be referred to the manufacturer for inspection before a new product is given out. We will not be held responsible for any damage caused by you (the customer). Faulty lamps (bulbs) will only be exchanged if returned with original OUTER wrapper. All electrical products come with a one to five year manufacturers guarantee, please contact Holland Hydroponics on 0845 872 0569 for the exact guarantee on any product. Faulty electrical items will be collected and returned free of charge. All lighting units are tried and tested twice before leaving our premises.
Remittance terms: All goods remain the property of Holland Hydroponics until paid for in full. We do not offer a credit facility.
These terms and conditions will not affect your statutory rights.